Reporting to the MD, as Human Resources Manager managing the HR and Business Support team of 10 in Zanzibar, Tanzania providing Human Resources Support for Emirates Leisure Retail Zanzibar in conjunction with dnata Zanzibar Aviation Service, leading different business units (Uniforms, Administration, Procurement, Transport and Human Resources).

Key Accountabilities

• Overall control of the HR discipline within both organisations and representing the function at Senior Management meetings

• Developing and overseeing remuneration and reward packages and processes, advising the senior team on salaries taking data from external remuneration benchmarks

• Ensuring internal departments are accountable in areas of the HR discipline including health and safety and diversity.

• Creating and implementing a fair and diverse recruitment strategy and taking overall responsibility for its implementation

• Reporting on people data and analysing information about areas such as staff turnover and cost per hire

• Interviewing candidates for senior roles in conjunction with the Dubai team

• Overseeing complex employee relations situations and managing where necessary with complete professionalism

• Taking the lead for specific projects ensuring accurate and timely implementation and communication

• Ensuring all HR activities are fully compliant with employment law, developing HR policies, procedures, and guidelines that are regulatory compliant.

• Reviewing the responsibilities of the HR department on an ongoing basis and making informed and confident decisions when necessary

• Implementing and managing internal employee related communications and staff surveys

Key Achievements

• Developed and implemented the HR strategy including managing cultural change.

• Implementation of dnata values, mission, and vision across the business

• Drove inclusion, diversity, and wellbeing strategies to ensure employee engagement does not drop below 80% every month.

• Designed CSR programs, monitoring and reporting on the impact of the CSR programs to communities.

• Effectively maintained employee engagement activities, ensuring employee events are successfully completed.

• Effectively managed employee relations ensuring both companies have a less than 5% attrition rate.

• Designed and implemented changes to organisation design, working practices and remuneration packages, including facilitation of the annual review process.