Said Raphael Tuppa

Key Account Fleet Officer.
  • Member Since,February 28, 2024
  • Experience 3 - 5 Years
  • Age 28 - 32 Years
  • Current Salary(TSH) 1.2Mill - 1.5Mill
  • Expected Salary(TSH) 2Mill - 3Mill
  • Languages English
  • Education Levels Diploma

Highly motivated and results-oriented logistics professional with 5 years of experience in
the transportation, warehousing, and supply chain management industries. Proven
ability to develop and execute successful logistics strategies and plans, meet deadlines
under pressure, and manage complex supply chains. Expertise in logistics software and
GPS systems. Strong customer relationship management and interpersonal skills,
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Internet, and
Emails). Seeking a challenging position in the logistics industry where I can use my skills
and experience to grow a company's logistics operations and contribute to its overall
success.

Education

  • Diploma in Business Information Technology
    2016 - 2018 UNIVERSITY OF DAR ES SALAAM COMPUTING CENTRE

    Specialties: Information Technology, Accounting, Tally, and QuickBooks

  • Certificate in Computing and Information Technology
    2015 - 2016 UNIVERSITY OF DAR ES SALAAM COMPUTING CENTRE

    Specialties: Networking, MS Office, Database, Web design

  • Ordinary Level Certificate
    2007 - 2010 BIAFRA SECONDARY SCHOOL (CSSE)

    Award: Ordinary Level Certificate

Work Experience

  • 01-12-2022 - Present
    Control Room Executive and Key Account Fleet Officer.

    Duties performed:

  • 01-04-2019 - 22-12-2024
    GPS Fleet Officer and Customer Relationship Manager (CRM).

    Duties performed:

    • •Monitor vehicle movements in the logistics and Transport Control room's company fleet management system portal.   
    • • Monitor driving violation instances (Over-speeding, harsh braking, harsh acceleration, excessive idling, not wearing a seatbelt, etc.   
    • • Forward each instance of violations to the designated persons by email, phone call, WhatsApp, or SMS depending on violation severity and urgency level and by the established list.   
    • • Analyze the reports and notify the concerned of any violations or deviations from the established procedures/guidelines.   
    • • Installation and testing of GPS Trackers   
    • • Advertising products to the customers   
    • • Inform regular customers of new products or services available and price changes.    
    • • Ensure customer satisfaction and provide professional customer support   
    • • Responding on time to customer inquiries through various Communication channels.  
    • • Acknowledging and resolving customer complaints.   
    • • Gather relevant market information, and inform the Marketing Department on potential projects and competitor behavior. 

Portfolio

Said Raphael Tuppa

Professional Skills

Excellent communication and interpersonal skills.
95%
Strong organizational and multitasking abilities.
95%
Ability to work collaboratively within a team as well as independently.
95%
roficient in MS Office (Word, Excel, PowerPoint, Outlook, Internet, and Emails.)
95%
Adaptable to changing work environments and priorities.
95%

Awards

  • 2016
    CISCO NETWORKING ACADEMY