Developinga growth strategy focused both on financial gain and customer satisfaction.

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Developednew spreadsheets to help produce the monthly management accounts much quicker,reducing the production time from five days to two.

Built lasting relationships with all myclients and ensured there were systems and resources in place to deal with anyof their queries in less than 24-hours.

Ensured all statutory deadlines were meton time and assisted in preparation of year end accounts with the auditors.

Summarizedweekly collection reports received from agencies in Uganda, Rwanda and Zambiamarkets to prepare and forecast collection plans for the following week bymaintaining the overall outstanding balance below 3%.Visitedand travelled to other sister agencies in Rwanda and Zambia market for accountsreconciliation with both suppliers and clients, building relationships toestablish new contracts and developed strong relationships with differentdepartments within the company to ensure everyone is working towards the sametargets/goals, and training any new employee recruited in the team.Oversawstaff performances under my supervision across all agencies and ensureddeadlines were met with suppliers and clients. If any issues engendered, Ipersonally intervened and resolved them as quickly as possible.Crosscheckedall media plans across all agencies before seeking client approvals to ensurethe quoted figures and commercials booked correlate with the clientrequirements and approve the same in system using respective client LPO’s.Workedclosely with all media houses in Uganda, Rwanda and Zambia to ensure allcommercial adverts run smoothly and accurately as per client’s requirements andverify the same using the monitoring reports received from Ipsos monitoringagency. 

Summarizedweekly collection reports received from agencies in Uganda, Rwanda and Zambiamarkets to prepare and forecast collection plans for the following week bymaintaining the overall outstanding balance below 3%.

ؠؠؠؠWorkedclosely with all media houses in Uganda, Rwanda and Zambia to ensure allcommercial adverts run smoothly and accurately as per client’s requirements andverify the same using the monitoring reports received from Ipsos monitoringagency. 

Wasvoted ‘best employee of the month in year 2014 and nominated for a promotion asan assistant commercial manager in January 2015 where I was then transferred toKampala, Uganda in February 2015.

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Client Retention Boost: Achieved a 25%increase in client retention within six months through personalized engagementstrategies.

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